Privacy Policy
Last updated: June 9, 2025
1. Introduction
Welcome to Your Care Agency (“we,” “us,” or “our”). We are a free senior placement agency based in the Phoenix metropolitan area. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.yourcareagency.com or engage with our services.
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2. Information We Collect
A. Information You Provide Directly
• Name, phone number, email address, and message content through our contact forms.
• Details shared when booking a consultation or requesting care recommendations.
B. Automatically Collected Data
• IP address, browser type, device identifiers, and pages visited on our website.
• Cookies and similar tracking tools (see Section 5).
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3. How We Use Your Information
We use your information to:
• Communicate with you regarding your care inquiry or placement needs.
• Provide personalized care recommendations and match you with appropriate facilities.
• Improve the content and performance of our website and services.
• Send optional newsletters or updates (if you opt in).
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4. Sharing Your Information
We do not sell or rent your personal information.
We may share your data with trusted third parties that help us operate our services, such as:
• Website hosting providers
• CRM and communication platforms
• SMS and email delivery vendors
We may also disclose your data if required to comply with legal obligations or to protect our rights and the safety of others.
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5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Remember user preferences
• Analyze website usage and improve content
• Enhance your browsing experience
You may control cookie settings through your browser, but disabling cookies may affect functionality.
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6. Data Security
We use appropriate security measures to safeguard your personal data. While we strive to protect your information, no method of transmission over the Internet is 100% secure.
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7. Your Privacy Rights
Depending on your location, you may have the right to:
• Access or correct the personal information we have about you
• Request deletion of your data
• Withdraw consent for communications
To exercise any of these rights, contact us at yourfriends@yourcareagency.com.
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8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from individuals under the age of 13.
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9. Third-Party Links
Our website may include links to third-party sites such as assisted living facilities or service partners. We are not responsible for their privacy practices or content.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at www.yourcareagency.com, with the “Last updated” date posted above.
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11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact:
Your Care Agency
Email: yourfriends@yourcareagency.com
Phone: 480‑203‑5983
Website: www.yourcareagency.com
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12. SMS Campaign Privacy
If you opt in to receive SMS messages from Your Care Agency, we respect your privacy:
• We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
• We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services — including but not limited to platform providers, phone companies, and any other vendors who assist us in delivering text messages.
Important: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.